Privacy Policy

1. Overview

This Privacy Policy describes how Aplo CFO Inc., operating as Get Allan ("Get Allan", "we", "us", or "our") collects, uses, and shares personal and business data when you ("you", "your", "User") interact with our platform at www.getallan.com, our application, API, or any associated services (collectively, the "Platform").

By using our Platform, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, you must not use our services.

2. What Information We Collect

a. Information You Provide Directly

We may collect personal and business information that you voluntarily provide when you:

  • Register for an account

  • Submit or import data through our web app or API

  • Contact us for support or inquiries

Examples include:

  • Name, email address, company name, phone number

  • Billing details and payment information

  • Forecasting assumptions, SKU mappings, uploaded documents

  • Messages or chats initiated through the Platform

b. Information from Connected Services

When you connect your Shopify store (or other integrations like Amazon or 3PL systems in future releases), we collect data made available through those platforms’ APIs, including but not limited to:

  • Inventory levels and SKUs

  • Product information

  • Orders and customers

  • Financial and performance metrics

Note: All integrations are read-only by default — we do not modify source data.

c. Automatically Collected Data

We may collect technical data automatically when you use the Platform:

  • IP address, browser type, and device identifiers

  • Pages viewed, actions taken, and usage frequency

  • Time zone, session length, and referring URLs

This data is collected to ensure security, performance, and to improve user experience.

3. How We Use Your Information

We process your data to:

  • Provide and operate the Platform

  • Build and display forecasts, models, and dashboards

  • Analyze usage patterns and optimize performance

  • Train AI agents and improve product features

  • Communicate with you (support, product updates, billing)

  • Comply with legal and regulatory obligations

Where possible, we may aggregate and anonymize data for benchmarking, product improvement, or analytics purposes.

4. Legal Basis for Processing (Canada)

We rely on the following legal bases:

  • Consent: Where you voluntarily submit personal information or connect third-party services

  • Contract: When data processing is necessary to deliver services you've requested

  • Legitimate Interest: For purposes such as product improvement, fraud prevention, or security

  • Legal Obligation: If required to comply with laws or court orders

5. How We Share Your Information

We do not sell or rent your data to third parties.
We may share your information with:

  • Service providers who assist with data hosting, security, payments, or analytics

  • Affiliates (such as Aplo Group Ltd.) where relevant and under shared control

  • Regulatory bodies, legal authorities, or others if required by law

  • Business transfers: In connection with a merger, acquisition, or sale of assets

All such sharing is governed by appropriate confidentiality agreements and data protection obligations.

We also reserve the right to refer to you as a user of the Platform for our marketing and promotional purposes.

6. Data Storage and Security

We implement organizational and technical safeguards to protect your data, including:

  • Encrypted data transmission (HTTPS/TLS)

  • Role-based access controls

  • Secure API access

  • Data backups and monitoring

However, no method of electronic transmission or storage is 100% secure. By using the Platform, you acknowledge this risk.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion or restriction of your data

  • Withdraw consent for data processing

  • Object to automated decision-making

  • Export your data (data portability)

You can submit a request by contacting us at [Insert Email].

We will respond within the timeframes required by applicable law and may require verification of identity.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session authentication

  • Track feature usage and improve UX

  • Run analytics to understand product usage

You may manage cookies through your browser settings, but disabling cookies may affect platform functionality.

9. Third-Party Links

Our Platform may link to third-party websites or tools (e.g., Shopify, Meta Ads, Google Ads).
We are not responsible for the privacy practices or content of those third parties. Please review their respective policies.

10. Data Retention

We retain your data for as long as needed to:

  • Provide the Platform

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

If your account is inactive for more than 24 months, we may delete or anonymize stored data unless otherwise required to retain it.

11. Children’s Privacy

Our Platform is intended for business users. We do not knowingly collect data from individuals under the age of 18. If you believe we have collected such data, please contact us for immediate deletion.

12. International Users

We currently store and process data in [Insert Region(s), e.g., Canada and/or USA]. If you access the Platform from outside Canada, you consent to transferring and processing your data in jurisdictions that may have different data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Material changes will be communicated via email or a notice in the Platform.

14. Contact Us

For any privacy-related questions, requests, or concerns:

Get Allan‍

104 Manorhill Private, Ottawa, ON, Canada K1H 2J4

Email: liam@aplogroup.com‍

www.getallan.com